Special Request: Send us an Email!

5

If one of your lovely Lomography cameras needs to see the doctor please let us know before you send it in!

The worst thing that can happen to a Lomographer is that their favorite camera falls ill. Perhaps it is a broken body part, perhaps the camera just needs a few more vitamins, but whatever the cause may be we are sure that our lovely customer service staff can find a cure! We believe in our products and we are proud that we offer a warranty (please note duration varies depending on model) on the cameras and accessories that we sell in our shop.

Our customer service staff do a great job but even they need a little bit of information to be able to help! In the last month we have received a number of cameras in the mail without any contact information (address, phone number, Lomohome, email) As much as we would like to get back to everyone without this vital information we are unable to do so.

On this note we ask that in the case that your camera needs servicing, please do contact our customer service department before you send in anything to us. They will be able to tell you exactly what information we need to have to be able to treat your camera and then send it back as good as new to you!

Once again, please please contact our customer service (!) before you send us your camera!

written by lucasjakobsson on 2009-05-04 in #news #lomography #friendly #customer-service #help

5 Comments

  1. eyecon
    eyecon ·

    A great service but I hate the picture that you choose for this article! Whenever it appears on my screen - something is wrong :)

  2. larslau
    larslau ·

    Did you by any chance get a Widepan Pro II or a Widepan 617 sent in? Cause I sent those two cameras in without any contact info, so you should just repair them and send them to me... d-:

  3. ndroo
    ndroo ·

    eyecon is right. haha. I thought there is a problem with this page and tried going back to 're-click' the link again. Hahaha. It's an image that many in beta now are afraid to see. lol

  4. eyecon
    eyecon ·

    Haha, as I said - I want to open the Lubiltel article and can only see this pic again :(

  5. fendyfazeli
    fendyfazeli ·

    what is your email?

More Interesting Articles

  • The New Lomography Magazine is Now Accepting Contributions

    written by Jill Tan Radovan on 2015-02-09 in #world #news
    The New Lomography Magazine is Now Accepting Contributions

    Still gushing over the Magazine’s new look? Excited to see your articles on its lovely new pages? Here’s our list of Requested Posts for the New Lomography Magazine.

    12
  • Requested Posts for October 2014

    written by jillytanrad on 2014-10-01 in #news
    Requested Posts for October 2014

    Lomography Magazine offers you the perfect platform to reach an international audience! Have something to say? Submit to the Lomography Magazine for a chance to be heard. Whether you are a seasoned writer, or a motivated beginner, we want to hear from you. Read on and discover what type of articles we are looking for. Remember, writing for the Lomography Magazine earns you Piggies!

  • Requested Posts for November 2014

    written by jillytanrad on 2014-11-01 in #news
    Requested Posts for November 2014

    Lomography Magazine offers you the perfect platform to reach an international audience! Have something to say? Submit to the Lomography Magazine for a chance to be heard. Whether you are a seasoned writer, or a motivated beginner, we want to hear from you. Read on and discover what type of articles we are looking for. Remember, writing for the Lomography Magazine earns you Piggies!

  • Shop News

    Shoot recognizable images with the Petzval

    Shoot recognizable images with the Petzval

    You want your subject be the center of attention? Petzval lens photos are recognizable for sharpness and crispness in the centre, strong color saturation, wonderful swirly bokeh effect, artful vignettes and narrow depth of field that will make your subjects stand out!

  • Requested Posts for January 2015

    written by jillytanrad on 2015-01-05 in #news
    Requested Posts for January 2015

    Lomography Magazine offers you the perfect platform to reach an international audience! Have something to say? Submit to the Lomography Magazine for a chance to be heard. Whether you are a seasoned writer, or a motivated beginner, we want to hear from you. Read on and discover what type of articles we are looking for. Remember, writing for the Lomography Magazine earns you Piggies!

  • Requested Posts for December 2014

    written by jillytanrad on 2014-12-02 in #news
    Requested Posts for December 2014

    Lomography Magazine offers you the perfect platform to reach an international audience! Have something to say? Submit to the Lomography Magazine for a chance to be heard. Whether you are a seasoned writer, or a motivated beginner, we want to hear from you. Read on and discover what type of articles we are looking for. Remember, writing for the Lomography Magazine earns you Piggies!

    1
  • Requested Posts: Film Photography Day 2015 Edition

    written by Julien Matabuena on 2015-03-25 in #world #news
    Requested Posts: Film Photography Day 2015 Edition

    Hey, lomographers! Have your stories heard and lovely photos seen by your fellow community members and analog photography enthusiasts. Read this special call-out for community-written articles to be published between March 30 and the much-awaited Film Photography Day on April 12. As always, writing for the Magazine earns you Piggies!

  • Shop News

    Diana Mini and Flash Petite Noire at 25% off

    Diana Mini and Flash Petite Noire at 25% off

    At 25% off you can take dreamy 35mm images with this little black beauty. Beam coloured light into your shots with its accompanying Diana Flash Back accessory and be the analogue king of the night.

  • Take a Trip to Paris Photo in November with Shift and Lomography!

    written by efrost on 2014-10-09 in #competitions
    Take a Trip to Paris Photo in November with Shift and Lomography!

    Are you in need of a holiday? Then we have something spectacular for you from the Shift School of Photography and Lomography. With your photos you can win a four-day trip to Paris for a long weekend full of photography including a giant Lomography package! We want to see your best work displaying your travel destinations so we know that you can turn a weekend getaway into an artistic and educational trip!

    2
  • Lomography NYC Workshop and Events for April 2015

    written by mindofmyra on 2015-04-01 in #people #news #events
    Lomography NYC Workshop and Events for April 2015

    As the weather warms up and the sun begins to shine, it's time to take your cameras off the shelf and into action. April is a special month because of Film Photography Day, marking a special date for us film photographers. We need you to help celebrate the wonders of film photography and keep the magic alive. #filmphotographyday2015

  • Meet Christopher Logan, Lomography's Special Correspondent for NY Fashion Week

    written by antoniocastello on 2014-09-18 in #people #lomoamigos
    Meet Christopher Logan, Lomography's Special Correspondent for NY Fashion Week

    Being a part of Fashion Week is not easy. You need to know high-profile personalities and e-mail tons of guys to be on the Fashion Week A-list. So when Christopher came to Lomography with the idea of being our official Fashion Week correspondent (and after showing us his stunning fashion portfolio), we were very excited to work with him.

  • Shop News

    The Lomography Experimental Lens Kit opens up a new, creative photographic domain!

    The Lomography Experimental Lens Kit opens up a new, creative photographic domain!

    Satisfy your hunger for creative snap-shooting with this lens package made especially for Micro 4/3 digital cameras! Don't miss the 20% discount!

  • 18 Awesome Belair X 6-12 Squares

    written by shhquiet on 2015-03-13 in #gear #news
    18 Awesome Belair X 6-12 Squares

    Having a Belair X 6-12 feels like owning more than just one camera. It's a medium-format camera, but paired with its special accessories you can shoot 35mm or instant photos with it, too! The versatility of its 3 photo formats also offers more options to suit your shooting needs. Here, we present to you some of the most gorgeous Belair X 6-12 photos in classic 6x6 format. Enjoy!

    11
  • Creative Ways to Shoot with Your Lomo LC-Wide Camera

    written by Robn Kester on 2015-02-17 in #gear #tipster
    Creative Ways to Shoot with Your Lomo LC-Wide Camera

    What’s not to love about the Lomo LC-Wide? If you are a fan of wide angle lenses or Lomography, you probably have one in your collection. The LC-Wide is a powerful camera with many fun features to get creative when shooting. Best of all, all these are already built into the camera.

    16
  • Subscribe to Our Newsletter for a Chance to Win a Lomo'Instant Camera!

    written by jacobs on 2015-08-24 in #gear #news #competitions
    Subscribe to Our Newsletter for a Chance to Win a Lomo'Instant Camera!

    Do you love creative and analog photography? Do you love being in the know when it comes to new and exciting Lomography news? Do you love win-win situations? If you answered yes, then click through and find out how you can have it all plus a chance to win a brand new Lomo'Instant camera!

    2