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Now Available for Pre-Order - First Come, First Served

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What are the shipping details for the items that I purchased? (Europe/International)

Depending on the country of your shipping address, the orders will be processed and shipped by one of the following Lomographic offices:

Europe and the Rest of World:
Lomographic Society International
Hollgergasse 41 A-1150
Vienna,
Austria, Europe
Tel: +43 1 89944

Asia
Lomographic Society Hong Kong
Room101, Shun Kwong Commercial Bldg,
8 Des Voeux Rd W, Hong Kong
Opening hours: Monday to Saturday 11:00am to 19:00pm
Tel: +852-2915-2205

Depending on where your order is shipped to, the following approximate delivery times will apply:

Europe:
All orders shipped by DHL Air, DHL Road or GLS.
Payment by Credit Card or Paypal: 3 – 10 business days.
Payment by Cash on Delivery: 7 – 10 days.

Rest of the World (Not including USA and Canada):
All orders shipped by UPS: 3 – 10 business days
All orders shipped by UPS Ground: 5 – 10 business days

The above delivery times are approximate. International shipments can be subject to delays at customs. For all problems or inquiries, please contact us. We will respond to all inquiries within the next business day.

All orders are handled by UPS, DHL or GLS.

GLS is used in most European countries.
In the UK, GLS is operated by Parcelforce.
Lomography ships via DHL for Ireland, Spain, Sweden, Austria, Italy, Portugal, Hungary, Finland, the Baltic states, Norway, Greece, Romania, Bulgaria, and Cypress.

Orders from Asia, Asia Pacific, Australia, New Zealand are Shipped from Hong Kong. All other orders are fulfilled from Vienna, Austria. For shipping rates, please refer to the table below. You will also see a summary of all shipping charges before you submit your order online.


Please note that the Cash on Delivery (COD) service is only available within the European Union, Switzerland, and the United Kingdom. All COD are operated by DHL. All orders will be charged EUR 20 (in addition to the standard shipping charge) for COD service.
If you would like to avoid the COD charge, and do not have a credit card, then sign up for Paypal to directly debit funds from your bank account. It’s easy, fast, and secure.

The following shipping costs will be added to your order:

European Union (except Portugal):

  • Orders up to EUR 199.99: shipping costs EUR 12
  • Orders between 100 and 199.99: shipping costs EUR 8
  • Orders from EUR 200: will be shipped FREE.
  • COD (Cash on Delivery) service will cost an additional EUR 20 (20 EUR will also be charged for orders over 200 EUR)

Portugal and Rest of Europe:

  • Orders up to EUR 99.99: shipping costs EUR 15.
  • Orders from EUR 100 to EUR 199.99: shipping costs EUR 10.
  • COD service for orders up to EUR 199.99 is an additional EUR 20. (outside the EU, COD service only available in Switzerland)
  • Orders of EUR 200+ will be shipped FREE
  • Please note that import duties for countries not belonging to the European Union MAY be charged separately by your local customs authority. Depends if they check the consignment or not.

Hong Kong and China:

  • Orders up to USD 249.99: shipping costs USD 10
  • Orders from USD 250: will be shipped FREE
  • Please note that the import duties MAY be charged separately by your local customs authority.

Malaysia, Philippines, Singapore, Taiwan:

  • Orders up to USD 249.99: shipping costs USD 20
  • Orders from USD 250: will be shipped FREE
  • Please note that the import duties MAY be charged separately by your local customs authority.

Australia, Indonesia, New Zealand, Thailand:

  • Orders up to USD 249.99: shipping costs USD 30
  • Orders from USD 250: will be shipped FREE
  • Please note that the import duties MAY be charged separately by your local customs authority.

Rest of the World

  • Orders up to USD 249.99: shipping costs USD 50
  • Orders from USD 250 to USD 499.99: shipping costs USD 25.
  • Orders from USD 500. will be shipped FREE
  • Please note that the import duties MAY be charged separately by your local customs authority.

All recipients of international shipments from Lomography.com are responsible for any local import duties that may be charged separately. As with any international shipment, your local customs office may detain the merchandise and delay its arrival while accessing appropriate duty charges. If the item is undelivered or refused, shipping charges will not be refunded.

To know more about shipping costs, you can go to the Shipping and Delivery portion of our Shop.