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Why was I charged a conversion or foreign transaction fee on my Lomography.com order?

All Lomography.com transactions drawn in currencies other than EUR are converted according to their precise daily exchange rate. Please note that our bank is in Paris, and depending on your credit card agreement, your financial institution may assess you a service charge for this conversion. This charge is out of our control, and is not included in our stated prices.

When it occurs, the charge is typically 2% to 3% of your order total. Please note that this charge will not be refunded if you return your purchase.

Refunds, too, can be subject to these conversion fees.

Please contact your bank accountant for further information.