You can cancel any online order in your Lomography.com account before its shipment. If the status of your order is “Waiting for Shipment”, cancellation cannot be fulfilled. The time of export is at 08:00 CET or 4pm EST. If your order has already been exported, please contact us for your cancellation needs.
Please note that if the order has already been shipped, it cannot be canceled, and your shipping charges will not be refunded. To return any item in accordance with our 14-day return policy, please contact us.